Contact Me: 951-297-3688

Serving
Temecula Valley

ProActive

COUNSELING

FREQUENTLY ASKED QUESTIONS

If you have any other questions please call or email me and I will be happy to answer

Is what I say confidential?

As a licensed clinician in the State of California, I am bound by the National Association of Social Workers code of ethics and confidentiality. This means that unless you are a danger to yourself or others, or you know about a child being abused, I will respect your confidentiality.

How often should I schedule sessions?

Most clients schedule a session once a week. Children's counseling groups are scheduled once per week for 6-8 weeks.

What about missed appointments or cancellations?

We all have hectic lives and I am happy to accommodate you whenever possible. I ask that you give 24-hour notice if you need to cancel an individual session. I also provide the option of conducting a session by phone. Because of the on-going nature of group therapy, I am unable to reschedule missed sessions.

Do you accept insurance?

I am in network with a number of insurance companies including Aetna, College Health IPA, Blue Shield and MHN. If you are insured by another carrier that is PPO, your insurance should reimburse you for a percentage of the session fee. See below on how to access your out-of-network benefits.

How do I access my out-of network benefits?

On the back of your insurance card, there should be a toll free number for questions related to your mental health benefit. When calling, be sure to check your coverage carefully by asking the following questions:

- What are my mental health benefits?
- What is my deductible and has it been met?
- How many sessions per calendar year does my plan cover?
- How much does my plan cover for an out-of-network provider?
- Is approval required from my primary care physician?
- Many of our patients are reimbursed up to 80% of the session fee.

A sliding scale is also offered. I can appreciate that people have different economic situations and I take that into consideration. The fee will be mutually agreed upon at the time of our initial consultation.